Welcome to BSM Loan (“we,” “our,” or “us”). We are committed to protecting your personal and financial information and respecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data when you visit our website bsmloan.com or use our loan inquiry, application, and advisory services.
Please read this policy carefully. By accessing or using our website, you agree to the terms described in this Privacy Policy.
1. Information We Collect
To process loan inquiries, evaluate eligibility, and connect you with suitable financial solutions, we may collect the following categories of information:
- Personal Identifiable Information (PII): Full name, date of birth, gender, residential address, email address, and contact phone number.
- Government-Issued Identification: National ID numbers, tax registration details, or other government identity documents necessary for identity verification (KYC) where applicable.
- Financial and Employment Details: Employment status, employer name, monthly income/salary details, bank statement summaries, credit score range, and requested loan amount/purpose.
- Technical and Usage Data: IP address, browser type, operating system, pages visited, date and time of visits, device identifiers, and general geographic location gathered automatically via log files and analytics.
2. How We Collect Your Information
- Direct Submissions: When you fill out loan inquiry forms, contact forms, pre-qualification calculators, or communicate with us via phone or email.
- Automated Technologies: When you navigate through the site, automatic tracking technologies (such as standard cookies and server logs) collect aggregate usage patterns to improve performance and user experience.
3. How We Use Your Information
We use the information collected from you for clear and legitimate business purposes, including:
- Reviewing and processing your loan applications and inquiries.
- Connecting your application with verified lending partners, financial institutions, or credit facilitators.
- Communicating with you regarding your application status, customer service requests, or administrative updates.
- Verifying identity, preventing fraudulent activities, and complying with anti-money laundering (AML) and financial regulatory standards.
- Enhancing site performance, interface usability, and security.
4. Sharing and Disclosure of Information
We do not sell or rent your personal information to third parties for independent marketing. We may share your data under the following circumstances:
- Lenders and Banking Partners: To evaluate, approve, or disburse your requested loan product, your information may be shared directly with licensed lending partners and underwriting institutions.
- Third-Party Service Providers: Authorized service vendors that support our core operations, including website hosting, secure data storage, identity verification, and communication services, under strict confidentiality agreements.
- Legal and Regulatory Compliance: When required by applicable law, court order, regulatory authority, or legal process, or to protect the rights, property, and safety of our company, our users, or the public.
- Business Transfers: In the event of a merger, acquisition, reorganization, or sale of company assets, customer information may be transferred as part of the business assets.
5. Cookies and Tracking Technologies
Our website may use cookies and similar technologies to remember your preferences, measure traffic patterns, and optimize site navigation.
- You can configure your web browser settings to decline cookies or alert you when cookies are being sent.
- Note that disabling cookies may affect the functionality and accessibility of certain features on the website.
6. Data Security
We implement appropriate technical, administrative, and physical security measures to protect your personal and financial information against unauthorized access, alteration, disclosure, or destruction. However, no data transmission over the internet or storage system can be guaranteed to be 100% secure. You share your information at your own risk.
7. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by relevant financial regulations, tax laws, or dispute resolution requirements.
8. Your Rights and Choices
Depending on your local jurisdiction and applicable data protection regulations, you may have the right to:
- Request access to the personal data we hold about you.
- Request corrections to inaccurate or incomplete personal records.
- Request the deletion or restriction of your personal data, subject to legal and regulatory retention obligations.
- Opt out of receiving non-essential promotional communications at any time.
9. Children’s Privacy
Our services are directed strictly to individuals who are of legal age to enter into binding financial contracts (at least 18 years of age or older). We do not knowingly collect personal information from minors. If we discover that a minor has submitted personal information, we will delete it promptly.
10. Updates to This Policy
We reserve the right to modify or update this Privacy Policy at any time. Any changes will become effective immediately upon posting the updated policy on this page, with a revised “Last Updated” date at the top. We encourage you to review this page periodically to stay informed about how we safeguard your data.
